Stand Down Lawn Service LLC — Terms & Conditions Effective Date: [10/01/2025]
Services
We provide lawn mowing, edging, trimming, debris removal, fertilization, weed control, and other agreed landscaping services (“Services”) at the service address set out in the invoice or work order.
Estimates are valid for 7 days unless otherwise noted. Any work beyond the agreed scope or additional materials will be billed separately and require prior customer approval.
Services are scheduled per the plan or appointment. Customer must provide safe access to the property and remove obstacles. If access is blocked or unsafe conditions prevent work, we may reschedule and charge a trip or cancellation fee.
Payment is due upon receipt of invoice unless a written payment schedule is agreed. Past due balances incur interest of 1.5% per month(18% annually) or the maximum allowed by law. Returned payments incur a $30 fee.
Customers must cancel or reschedule at least 24 hours before a scheduled visit to avoid a cancellation fee of $15 or up to the full-service fee if a technician has already arrived. Repeated cancellations may require prepayment.
Quoted prices exclude applicable sales tax and any required permits. Additional charges may apply for extraordinary debris, extensive clipping removal, or hazardous conditions.
Any changes requested after work begins must be approved in writing and may alter the final price and schedule.
We use our own equipment. We are not responsible for pre-existing damage or fragile items (e.g., irrigation heads, low-voltage lighting, decorative items) not disclosed or protected by the customer. Report any pre-existing issues before work begins.
We maintain commercial general liability insurance and workers’ compensation as required. Our liability for damage is limited to the lesser of repair/replacement cost or the amount of the invoice for the affected service. We are not liable for indirect, incidental, or consequential damages.
Customer is responsible for marking sprinklers/underground lines not visible to the crew, removing valuables, and disclosing any hazards or restrictions. Customer grants us permission to operate machinery on the property and enter perimeters necessary to perform Services.
We warrant workmanship for 2 days on specified services (e.g., edging/mowing). Fertilizer, weed control, or plant guarantees are subject to manufacturer terms and may require a service plan. No other warranties—express or implied—are provided.
We reserve the right to decline or terminate services for nonpayment, hazardous conditions, or customer misconduct. Prepaid amounts for unperformed services will be refunded pro rata.
If the account is referred for collection or legal action, the customer is responsible for collection costs and reasonable attorney fees to the extent permitted by law.
Parties will attempt to resolve disputes informally. If unresolved, disputes shall be resolved by binding arbitration and/or mediation in [Harris County, Texas], governed by the laws of Texas.
We collect customer contact and property information for scheduling, billing, and service purposes and will not sell personal data. See our Privacy Policy for details.
We may update these Terms & Conditions; clients will be notified of material changes and continued service implies acceptance.
Contact:
Stand Down Lawn Service LLC
5900 Balcones Drive, STE 100
Austin, Texas 78731
Agreement By requesting or accepting Services, the customer acknowledges they have read and agree to these Terms & Conditions.
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