Stand Down Lawn Service — Privacy Policy Effective Date: 10/28/2025
- Introduction- Stand Down Lawn Service (“we,” “us,” or “Company”) respects your privacy. This Privacy Policy explains what personal information we collect on our website (www.StandDownLS.com), how we use and share it, and your choices.
- Information We Collect
- Contact information you provide: name, email, phone number, service address.
- Transaction information: invoices, payment details (we do not store full card numbers), billing address, and service history.
- Communications: messages you send via contact forms, email, live chat, or reviews.
- Usage data: IP address, device type, browser, pages visited, and referral source collected via cookies and analytics tools.
- Location data: approximate location from IP address; exact GPS only if you grant permission (e.g., for crew tracking).
- Employment/applicant data: if you apply for work, resume and employment history you submit.
3. How We Use Your Information
- Provide and manage services, scheduling, billing, and customer support.
- Process payments and prevent fraud.
- Communicate appointment confirmations, updates, promotions, and invoices.
- Improve our website and services through analytics and performance monitoring.
- Comply with legal obligations and enforce our Terms & Conditions.
4. Legal Basis (where applicable)-We process personal data to perform contracts (service and payment), to comply with legal obligations, and for our legitimate business interests (service delivery, fraud prevention, marketing). We obtain consent for marketing communications where required.
- Sharing and Disclosure-We may share information with:
- Service providers and vendors (payment processors, scheduling/invoicing platforms, payroll/accounting providers, cloud hosting, analytics, and CRM tools) to perform services on our behalf.
- Law enforcement or regulators where required by law or to protect rights.
- Successors or parties in connection with a business transaction (sale, merger, reorganization).
We do not sell personal data.
6. Cookies & Tracking-We use cookies and similar technologies (Google Analytics, Facebook Pixel, etc.) to analyze site usage, support functionality, and run marketing. You can control cookie settings in your browser; disabling cookies may limit site functionality.
- Security-We use administrative, technical, and physical safeguards to protect personal information (encryption for payments, access controls). No online system is completely secure; we cannot guarantee absolute security.
- Data Retention-We retain personal data as long as necessary for business purposes and to meet legal obligations (billing records, tax requirements). If you request deletion, we will remove data unless retention is required by law.
- Your Rights & Choices-Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing.
- Opt out of marketing communications (follow unsubscribe link or contact us).
To exercise rights, contact us at the address below. We may verify identity before fulfilling requests.
10. Children-Our website is not intended for children under 16. We do not knowingly collect personal data from minors.
- Third Party Links-Our site may link to third‑party sites. We are not responsible for their privacy practices; review their policies separately.
- Changes to This Policy-We may update this policy; we will post the revised policy with a new effective date. Continued use of our site after changes constitutes acceptance.
- Contact Us
Stand Down Lawn Service
Email: [privacy@standdownls.com]
Address: 5900 Balcones Drive, STE. 100 Austin, TX 78731
If you have questions or want to make a request regarding your personal data, contact us at the email above.